Q. I already have another adviser that I am unhappy with. How can I transfer my case to you?

Q. I have most of the documents needed for my application, but some are photocopies or in another language. Will this be ok?

Q. How long will it take UKBA to deal with my case?

Q. I am unable to come to your office. How can I get a consultation?

Q. What can I do if I want to check the progress of my case myself?

Q. My situation does not fit into any of the immigration rules. Why should I bother?